01AI systems
AI systems built around your data
Retrieval, classification and generation pipelines designed for your documents and records, with evaluation and monitoring from day one.
Retrieval (RAG)Document AIEvaluation
Practical AI, engineered for real business.
ODVIKU designs, builds and supports AI systems, automation and custom software for US companies — connected to the data, tools and teams you already have.
CALLS →Calls transcribed, summarized and written back to the CRM
01Capabilities
Everything it takes to put AI to work.
From a single automation to a company-wide platform, we design, build, integrate and support the whole system.
02Automation
Business automation
Replace repetitive handoffs with reliable automations that people can see, audit and override.
ApprovalsData entryRouting
03Assistants
Internal AI assistants
Assistants that know your products, processes and documentation, answer with sources and respect permissions.
04Workflows
Workflow platforms
Structured workflows for projects, operations and service delivery, with AI at the steps where it helps.
05Integrations
Integrations
APIs, connectors and data pipelines linking CRM, ERP, telephony, helpdesk and internal databases.
06Custom software
Custom software, engineered to be maintained
When off-the-shelf stops fitting, we build it: web platforms, internal tools and services, documented and supported for the long term.
Web platformsInternal toolsAPIs & services
workflow returns.approval
trigger email.inbound where intent == "return"
step tlumach.check_policy source: "Returns SOP v3"
step erp.lookup_order id: $order_id
route amount > 10_000 → finance.review
notify viche.task owner: "ops-team"
02Products
Three products, ready to deploy and to adapt.
Start from proven software and shape it around your processes, or run it under your own brand.
Call intelligence
Homin
Every call becomes a searchable record with a summary, action items and structured fields written back to the systems your teams already use.
- Accurate transcription with speaker separation
- Summaries, action items and sentiment for every call
- A CMS for call records, tags, scripts and QA review
- Structured data written to your CRM and helpdesk
CustomizableWhite-label ready
Harbor Supply Co. — order change request
Order changeExisting customerSentiment: positive
Caller — M. ReyesWe need to move the delivery for PO 4471 to the 3rd and add two pallets of the 18-gauge sheet.
Agent — J. ParkI can do that. I'll update the order and send a confirmation to your team today.
Caller — M. ReyesGreat — and please copy accounts payable on it.
03How it connects
One layer. Everything connected.
We don't replace what works. ODVIKU adds one secure layer that connects your existing stack and turns it into AI-enabled workflows.
WHAT YOU ALREADY HAVE
THE ODVIKU LAYERIntegration & AI layerRUNS IN YOUR CLOUD OR OURS
Integration & AI layerRUNS IN YOUR CLOUD OR OURSConnectors & APIsREST · SQL · WEBHOOKS
Knowledge indexPERMISSION-AWARE
Workflow engineRULES · APPROVALS
Model gatewayPRIVATE OR HOSTED
Access & auditSSO · ROLES · LOGS
WHAT YOUR TEAMS GET
A written SOP becomes a running workflow
- The returns SOP is modelled as steps, rules and owners
- Policy checks run automatically; exceptions go to the right approver
- The ERP is updated and the customer notified when approved
Every handoff tracked end to end, none lost in email
04Implementation
A clear path from first call to production.
Small, visible steps with a working system at the end of each one, and a team that stays after launch.
Your product. Your brand.
Every ODVIKU product can be customized to your processes and delivered under your own name, to your teams or to your customers.
- Brand & domainYour name, logo, colors and domain on every screen, email and export.
- Workflows & modulesFields, flows and features shaped around how you operate.
- DeploymentYour cloud tenant, a private cloud or on-premises.
- Resale readyOffer it to your own clients, with separate workspaces and your support model.
What's our return policy for B2B orders over $10k?
H
B2B orders over $10,000 can be returned within 30 days of delivery if goods are unused and in original packaging1. Returns above this amount need finance approval before an RMA is issued2.
Custom-cut materials are non-returnable unless defective1.
[1]Returns SOP v3 · §4.2[2]Finance approvals matrix
PRIVATE
Ask Halden Assist about products, processes, policies…
PRODUCT NAMEHalden Assist
DOMAINassist.halden.example
DEPLOYMENTYour AWS tenant
06Why ODVIKU
Engineering discipline, applied to AI.
Practical systems, deployed carefully, integrated properly and supported for years, not weeks.
Experience
15+
Years of hands-on IT, before the first line of AI.
ODVIKU was founded by IT specialists who have spent more than fifteen years building, running and supporting business systems. We bring AI into that discipline, not the other way around.
Practical deployment
We ship working systems into production and measure them against the outcomes agreed at the start.
- Clear success metrics
- Production-grade from the first release
- Documentation your team can own
Privacy & control
Your data stays yours. Deploy in your environment, choose your models, keep complete audit trails.
- No training on your data without consent
- Role-based access and audit logs
- Cloud, private cloud or on-premises
Integration first
We start from the systems you already run and connect to them, instead of asking you to replace them.
- CRM, ERP, helpdesk, telephony
- Databases, file stores and APIs
- Single sign-on
Long-term support
Systems that stay useful: monitoring, updates and improvement long after launch.
- Monitoring and incident response
- Model and prompt updates
- Named engineering contacts
Start with one workflow. Scale what works.
Tell us where time is lost today. We'll come back with a practical plan, a timeline and what it takes to run.